FAQ

What are the places of pick-up and drop off ?
We provide a shuttle service door to door. We will take care upon your terminal arrival at the airport and transport you to your address in Paris. The day of your departure, we pick you up from your address in Paris and drop you off at the airport terminal where your flight takes off.

How do I find out the time you are picking me up for my departure?
The time we picking you up will appear on your confirmation.
Under normal circumstances, we will pick you up 3 hours before take-off time of your flight.
However, it is important that you call 24 hours before your departure date in order to confirm the details (pick up’s time and address).

How long does it take to go from Paris to the airport or vice versa?
Travel times depend on traffic, picking-up and dropping off places.
We estimate about 1 hour for your transfer time to Roissy Charles de Gaulle, Orly, and approximately 1 hour and a half to Beauvais Airport.

Is your website secure?
Our reservation form online is secure.

Do I call from the airport?
You do not need to call the office, the driver will be waiting for you at the exit of the customs with your name inscribed on a sign or a sign on behalf of TPV for more discretion.

Should I leave a tip to the driver?
Tiping is not mandatory and is at the discretion of the customer




(France)
Trans Prestige Van - 2 avenue de la Villedieu , immeuble st Quentin 2000 - 78990 Elancourt
tel :+33 1 34 82 97 87 / fax : +33 1 34 82 80 21 – contact@transprestigevan.com
502 541 428 RCS Versailles – APE : 4939B
Création : ABN Communication / Studya